All orders ship within one business day. Customers will receive automated emails with tracking information. Tracking links are provided below for your convenience.
All packages leaving our Monroe, Georgia facility are carefully packaged and inspected for accuracy. We offer logistics through FedEx, UPS, and USPS. If selected, free shipping services (see details below) will be fulfilled by FedEx, UPS, or USPS. At our discretion, one (or a combination) of these services will be used to ship your order. Please remember, lithium-ion batteries are classified as dangerous goods. Most orders containing batteries will be fulfilled by a ground shipping service adhering to dangerous goods transport regulations.
Typical delivery times average from 1-9 business days. Transit maps are provided below for your convenience.
- USPS First Class 1-3 Business Days - USPS First Class Transit Time Map
- USPS Priority Mail 1-3 Business Days - USPS Priority Mail Transit Time Map
- USPS Retail Ground 2-9 Business Days - USPS Retail Ground Transit Map
- UPS Ground 1-6 Business Days - UPS Ground Transit Time Map
- FedEx Ground 1-5 Business Days - FedEx Ground Transit Time Map
Thank you for understanding that carrier delays are not within our control and we make no guarantees for the date of delivery. Holiday seasons, severe weather, sparse truck and airline capacity and other factors can delay transit progress. Saturday and Sunday are not considered business days. UPS or FedEx do not deliver on weekends. FedEx and UPS do not deliver to PO Boxes. USPS does not currently offer guaranteed delivery dates for any services they offer.
Online tracking delivery confirmation from the relevant carrier is considered our proof of delivery. If tracking confirms delivery and you did not receive the package, we will open a research case on your behalf. Rest assured if the logistics company confirms delivery error and cannot recover the package, we will replace the order at our expense.
Free Shipping Details
- For a limited time, all customers are eligible for free shipping with a $40 and above purchase.